Mortgage Services

Declined by Banks

We find out why your file was declined, fix it, and take it where it has a genuine chance.

Who it's for

Credit being rebuilt

Past late payments, a completed consumer proposal, or a score damaged by a difficult stretch.

Self-employed

Solid real income, but declared net income too low for a bank's grid.

Newcomers

Little or no Canadian credit history, despite stable work and a down payment.

Unconventional files

Commission or tip income, an unusual property, or a tight deadline.

How we help

First step: understand the exact reason for the decline. Debt ratios, income type, credit score, property type — each reason calls for a different strategy, and a file resubmitted unchanged will simply be declined again.

Next we target the right lenders. Alternative lenders (often called B lenders) and, when needed, private lenders assess files differently: they weigh property value, down payment and real ability to pay more heavily. The terms cost more than a bank's, and we show you that difference in dollars.

Finally we set an exit plan. An alternative solution is usually a one- to three-year stay, long enough to rebuild the file and return to a traditional lender. We never promise approval — we tell you what is realistic.

What you'll need

  • The decline letter or explanation, if you have it
  • Photo ID and proof of address
  • The most recent proof of income available
  • Bank statements for the last three to six months
  • Proof of your down payment and where it came from
  • Details of any special credit history: proposal, discharged bankruptcy, accounts in collection

Frequently asked questions

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Rates and approvals are subject to lender criteria. Nothing on this site is an offer of credit.

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